PayPal is constantly working to ensure security by regularly screening the accounts in our system. We recently reviewed your account, and we need more information to help us provide you with secure service. Until we can collect this information, your access to sensitive account features will be limited. We would like to restore your access as soon as possible, and we apologize for the inconvenience.
Why is my account access limited?
Your account access has been limited for the following reason(s):
Jan 12, 2012: We need a little bit more information about some money you recently received or withdrew.
(Your case ID for this reason is PP-001-624-190-471.)
How can I get my account access restored?
It's usually pretty easy to take care of things like this. Most of the time, we just need a little more information about your account or latest transactions.
To help us with this and to find out what you can and can't do with your account until the issue is resolved, go to the Resolution Center.
We'll review the information you provide and email you if we need more details or when your account is back to normal.
Once you complete all of the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review.
