Докъде стигат правата на потребителите

[contra]

От: Докъде стигат правата на потребителите

И по-зле ще става:
http://www.smartinsights.com/digita...eu-trading-law-affecting-ecommerce-announced/

Избрани моменти (за мързеливците):

7 day purchase refund period extended to 14 days

Traders must refund consumers for the product within 14 days of the withdrawal. This includes the costs of delivery.

Ама пък:

If traders want the consumer to bear the cost of returning goods after they change their mind, they have to clearly inform consumers about that beforehand, otherwise they have to pay for the return themselves. Traders must clearly give at least an estimate of the maximum costs of returning bulky goods bought by internet or mail order, such as a sofa, before the purchase, so consumers can make an informed choice before deciding from whom to buy.