Steps to Get a Verified PayPal Account in France
I have a problem with PP after I tried to withdraw 50 dollars they send them back to my account and after I've sent them a message they answered me with this:
If someone can help me I will be thankful.
I've received that e-mail too:
Important information:
We regret to inform you that we are taking steps to close your account.
This measure is
necessary to protect against the risk of bad customer experiences and
financial losses,
in view of certain activity related to your account that we have reason to
believe has
taken place.
Your right to appeal:
PayPal will always carry out a thorough and routine investigation before
closing any
account. However, we appreciate that from time to time misunderstandings
can happen.
If you have an important query on this matter, and wish to appeal our
decision, you
can do so. Please log in to your PayPal account at
www.paypal.co.uk and
click 'Contact
Us' at the bottom of any PayPal page.
Access to your money during the account closure period:
This decision means we must oversee the appropriate disposal of any balance
that you
currently hold. A gradual approach to account closure allows you and PayPal
to ‘part ways’
while considering any liabilities that may arise. Our aim is to review all
valid claims
lodged by PayPal users dissatisfied with the goods or services they paid
you for. We must
allow enough time for claims to be filed as these can take several months
to be reported
and resolved.
How will the process work?
To ensure the process is fair for all parties:
1. PayPal will first hold any balance in your account for 90 days. We do
this because
it provides sufficient time for most claims, such as chargebacks, to be
filed by other
parties. If your account balance is negative, please note that you will
have to settle
any amounts owed on your account including chargebacks or claims to avoid
legal action
being taken against you.
2. Once we’re satisfied that there are no future claims or liabilities
associated with
your account, we will notify you after 90 days and release the money to
your PayPal
balance. If we find that any further claims are likely, please note that we
will need
to retain any remaining balance for up to 180 days from the date your
account could no
longer receive money.
Whether your balance is restricted for 90 or 180 days, you will still be
able to log
into your PayPal account. However, you won’t be able to withdraw money
unless you see
an ‘Available Balance’. This can be withdrawn to your bank account or
credit card.
Accounts with negative balances:
An amount owed to PayPal is displayed as a negative balance. If your
account has a
negative balance or if your balance becomes negative due to any claims made
during
the time your balance is held, we recommend you add funds to your PayPal
account to
ensure that the balance remains above zero. Please note that if you don’t
do this,
PayPal reserves the right to recover the amount by any legal means
available to us.
If you'd like more information about our policies, please read our User
Agreement.
Click 'Legal Agreements' at the bottom of any PayPal page, and then click
'User
Agreement for PayPal Service’.
This sentence popped out in my account..I can't do a single thing with my money
.
Your account access is limited. Learn how to remove this limitation.Our right to close a PayPal account, and the retention of funds in balance, are covered.
